About WeHostt

We simplify short-term rental operations by managing guest communication, bookings, cleaning coordination, and maintenance tasks so owners can grow their portfolios with less day to day work and more confidence.

Our mission

To make short-term rental ownership predictable and profitable by delivering reliable operations support staffed by trained specialists. We focus on quick guest response, consistent operations, and measurable results so owners can grow with confidence.

1,200+
Bookings managed this year
24/7
Guest support coverage
6
Languages supported

Core values

  • Reliability - consistent operations and clear service levels.
  • Responsiveness - fast answers for guests and owners.
  • Transparency - clear reporting and performance metrics.
  • Improvement - ongoing testing to increase revenue and occupancy.
Average response time - under 30 minutes

Our team and expertise

We are a multidisciplinary operations team built for hosts. Below is what the team is composed of and the expert services we provide.

Virtual Assistants

We offer trained VAs for guest communication, booking tasks, and routine coordination across listings. They follow standardized SOPs to ensure consistent service quality.

Primary tasks
Messaging, reservation handling, guest screening
Model
24/7 coverage with multilingual support

Revenue and Listing Specialists

This team manages dynamic pricing, updates rules across booking platforms, and optimizes listing visibility. Their work drives measurable improvements in occupancy and net revenue.

Primary tasks
Pricing tests, channel updates, A/B experiments
Impact
Average 5 to 12 percent revenue uplift

Cleaning and Maintenance Coordinators

Coordinators handle vendor communication, same-day maintenance requests, cleaning schedules, and guest-ready compliance. They ensure properties meet service levels at all times.

Primary tasks
Cleaner scheduling, vendor escalation, inspections
Vendor SLA
Average response under 2 hours

Quality Assurance and Analytics

A QA team reviews communication quality and operational performance. Analytics specialists produce monthly owner reports with data-driven recommendations for improvement.

Primary tasks
Quality reviews, owner reporting, KPI monitoring
Reporting
Monthly performance summaries

How we work

Simple onboarding and continuous improvement. We focus on operational levers that improve guest experience and owner returns.

Onboard in 7 to 10 days
Property audit, channel access setup, SOP alignment, and a test-run week with real guest messages monitored.
Live operations and weekly check-ins
Daily guest handling, cleaning and maintenance coordination, and weekly calls to review any open issues.
Monthly reporting and improvements
Revenue, occupancy, response times, and suggested operational or pricing experiments for the upcoming month.

Ready to reduce your operations workload?

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